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Archive for June, 2009


Mobile Firefox Has Gone On General Release

Codenamed Fennec, the mobile version of Firefox has gone into general release with a version available for Windows Mobile 6 devices.

This second alpha milestone is provided for for testing purposes only, intended to:

  • get wider feedback on our approach to the user experience;
  • engage Mozilla community teams, including localizers, and testers;
  • get feedback from Web developers;
  • encourage add-on developers to port existing add-ons and invent new ones for mobile.

Take a look at the Fennec Alpha 2 web page for more information!

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Windows 7 Upgrade Is A No-Go In The UK

Windows 7 [photo credit: Microsoft]Because of EU competition regulations, Microsoft have said that UK Windows users will not be able to upgrade their existing installations of Windows to the new version, Windows 7, which is due to go on sale on the 22nd October.

However, the news isn’t all bad… In the UK, Windows 7 will be sold at around half the normal retail price for the first few months after release.  As us Brits aren’t going to be offered any upgrade options, Microsoft have said that they are trying to avoid penalising Windows users who would have been eligible for the less expensive upgrade version by selling us the full version at a reduced price.

Leila Martine, Windows marketing leader for Microsoft in the UK has been quoted by MSN UK Tech & Gadgets as saying “We know that there are a number of customers that will just want the upgrade. It’s a lower price and they don’t need the full version…”

“A consumer, irrespective of whether they are upgrading or putting it on a seven-year-old XP computer, can get Windows 7 for £79.99. That’s our way to ensure our customers are not being negatively impacted.”

The deal will bring the cost of a full version of Windows 7 for someone in the UK roughly in line with what an American customer will pay for the upgrade version, $119.99 (£72).

When the introductory offer expires on December 31, Home Premium (the edition targeted at home users) will sell for £149.99.  Meanwhile, the Home Professional edition (targeted at business users) will rise from £189.99 to £219.99 and Ultimate (the most complete package) from £199.99 to £229.99.

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Tutorial: How To Make Your Online Store Secure

Introduction

In the UK, Internet sales by UK businesses rose to £163 billion in 2007, figures published by the Office for National Statistics (ONS) show – this is an increase of just over 30% on the 2006 figure of £125.2 billion.

Internet sales by UK businesses rose to £163bn in 2007, figures published today by the Office for National Statistics (ONS) show.
This is an increase of just over 30 per cent on the 2006 figure of £125.2bn.

Over 70% of UK businesses have a website, many of which also have an “online store“.  For many businesses, selling online is a great idea, as it opens up the doors to a wealth of new customers not just from Britain but from all over the world.  However, because the Internet is largely unregulated, unmanaged and uncontrolled, it poses a wide range of risks and threats to the systems operating on it.

What Happens If My Online Store Gets Hacked?

Aside from potentially having a non-functioning website, this may also cause serious implications for your business and also for your customers.  Here are some examples:

  • Hackers may carry out a ‘DOS (Denial of Service) attack‘ – severely impacting the performance of your web server or in a lot of cases it may cease operation completely.
  • If your online store’s admin control panel is insecure, hackers can use a number of methods to gain unauthorised entry to it, for instance initiating a ‘brute force attack‘ to find out what your username and password is.
  • If a hacker is successful in gaining entry the security of your online store has effectively been compromised, and they can now access sensitive information such as customer’s personal details, price lists, and other intellectual property – they may also alter or destroy this information, so if you have no backup of all this information this could potentially be catastrophic for your business

Implications Of Being Hacked

As if having your website hacked wasn’t bad enough, consider the following implications to your business:

  • If your website is found to be in breach of the Data Protection Act or the Computer Misuse Act, you could be prosecuted – if you haven’t taken steps to ensure the security and privacy of your customer’s data, you could be sued.
  • Loss of market share and consumer confidence – your customers won’t want to buy anything from you any more if they think that you don’t care about the security of your website.
  • Your business may have to cease trading – in the very worst case scenarios, you may have to cease trading/file for bankruptcy if you have a severe loss of customer confidence and are subject to one or more litigation proceedings.

How Can I Make My Online Store Secure?

There are several steps that you can take to reduce the likelihood of any of the above happening to your website and ultimately to your business.  Here’s how:

1. Get An SSL Certificate

You may have noticed that when you do any online shopping or you log in to your bank’s Internet Banking website that the URL (website address) in your web browser is preceded by https:// rather than http:// and you see a padlock icon in the address bar too.  This means that any information you send on that page and any subsequent https:// pages is secure and encrypted – so if a hacker was to use a packet analyzer on any network traffic over your network or Internet connection, they would be unable to view any personal or log in details transmitted over a secure page.

We recommend having a 256-bit SSL certificate, and obtaining one is usually inexpensive.  Your website host will be able to provide you with more information and prices to set up an SSL certificate for your website.  Some hosts will offer a free ’shared’ SSL certificate, however the downside of this is rather than having a website such ashttps://www.mydomain.com it would probably look something likehttps://secureserver.mywebhost.com/~mydomain – as you can see it won’t fill your customers with confidence as they may think they are being transferred to a ‘phishing‘ website and thus you will lose potential new customers and orders.

2. Secure Your Online Store’s Admin Control Panel

A lot of business owners overlook this rather important aspect of their website.  You may already encrypt your customer’s log in and registration details, but is your online store’s admin control panel secure as well?  Here are three simple ways to do so:

  1. Give Your Admin Folder A Random Name – the most common admin folder name is funnily enough, ‘admin’, so you should rename it to a phrase that only you (or yourself and whoever else in your company needs access) knows about.  This may not be possible with certain ecommerce solutions, so check with your software vendor first.
  2. Use ‘.htaccess’ And ‘.htpasswd’ To Password Protect The Folder – a good security measure is to have a double log in procedure for your admin folder.  If you use ‘.htaccess’ and ‘.htpasswd’ files to secure your admin folder, then every time you want to log in to your admin control panel your web browser will pop up a box asking you to type in the username and password that you’ve set in these files.  Ask your website host for help on setting this up, or have a go yourself.
  3. Access Your Admin Folder Via SSL – make sure the URL you use to access your admin folder is preceded byhttps:// instead of http:// so that your connection is secure.
  4. Don’t Link Your Admin Folder From Any Part Of Your Website – pretty simple this one.  Search engines (and hackers) can’t find your admin folder if they don’t know where it is.

3. Remove Any “Powered By …” Footer Text

This may be a little tricky to do as it depends on what ecommerce software is used on your website and what the software license says about this, but basically removing any “Powered By …” text that is in the footer of each web page on your online store will make your website less susceptible to any hacking attacks.  Why?  Well consider this scenario – a hacker has discovered a vulnerability in a popular ecommerce software package.  They can then use a search engine to find any websites that have “Powered By …” in their web pages.  Now they have easy access to a list of websites they can easily hack into.  By removing this portion of your online store’s footer text, your website will not be in the list of sites that they will want to attack.

If you still want to show what is ‘powering’ your online store (either because you have to or you want to), it would be wiser to instead replace the text with an image that has the software vendor’s logo on it for example – but give the image a random filename (don’t use the vendor’s name as part of the filename) and if possible don’t link the image to their website.

4.  Test Your Website For ‘SQL Injection Attacks’

Even with all the above security measures in place your online store may still be vulnerable to ‘SQL injection‘ attacks – inserting SQL database commands in form fields such as text boxes – so it would be worthwhile looking into having your website tested for such attacks.  There are some online tools that offer to do this automatically (free and subscription based), or you can hire the services of a security consultant to test this for you.

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We’ve Had A Makeover!

Regular visitors to our website will have noticed that we’ve not been blogging as much recently – well you might have noticed that today our website has had a makeover of sorts, so because of this reason we were not able to blog as much as we’d like to!

We hope you like the changes, if you spot any errors or think we should amend something, please do let us know!

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IBM Invests $100M In Mobile Communication Research

IBM has announced that it plans to invest $100 million over the next five years into a major research effort which aims to advance mobile services and capabilities for businesses and consumers worldwide.

They are investing to create technology in its labs that bring simple, easy-to-use services to the millions of people who have bypassed using the personal computer as their primary method of accessing the Internet, and instead use their mobile devices for managing large forces of enterprise field workers, conducting financial transactions, entertainment, shopping, and more.

Low cost, high bandwidth, wireless access, and PC-like information processing power are accelerating the promise of the mobile phone as a compelling platform for accessing information services. Mobile phones now outnumber traditional telephones, and the opportunities for growth in mobility are enormous.

According to IBM’s Institute for Business Value, the number of mobile users will grow by 191% from 2006 to 2011 to reach approximately one billion users.  ”Mobility and the associated analytics will change virtually every enterprise business process,” said Paul Bloom, chief technologist, IBM Telecom Research. “It will change the relationship between enterprises and their customers, their employees and their partners, enabling them to do business in more intelligent, efficient ways.”

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Microsoft To Offer Free Anti Virus

The BBC News website reports that Microsoft is trialling free anti-virus software internally and said the beta version would be released “soon”.  Called Morro, the software will tackle viruses but lack the broader range of utilities, such as parental locks, found in paid-for security suites.  Morro will be Microsoft’s second venture in the highly competitive security market.

Microsoft’s first attempt revolved around the Windows Live OneCare service that did not succeed in turning many customers away from rivals such as Symantec and McAfee. Microsoft plans to discontinue Live OneCare once the Morro software is ready. No specific date has been given for when Morro will be released, but in the past Microsoft has said it would be out by the end of 2009 at the latest.

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Dell Tweets $3M in Revenues

The Register reports that Dell have generated more than $2M in revenue directly through promotions on its @DellOutlet Twitter feed, and an additional $1M was earned from people following links on Twitter to purchase a system elsewhere on Dell’s website.

“I started tweeting for the U.S. Dell Outlet in June of 2007 based on a suggestion from a colleague who learned about Twitter at the SXSW Interactive conference, and the response had been very positive. But I knew we could do more. So I started tweeting more regularly and doing more Twitter-exclusive offers, which created more buzz and helped us to grow our follower base (we’re now over 600,000). Our followers responded by re-tweeting @DellOutlet messages to their followers, and our numbers rose even more.” writes ‘Stefanie N’ on the Direct2Dell blog.

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No Web Browser Installed For European Windows 7 Users

An article over on the BBC News website reports that European buyers of Windows 7 will have to download and install a web browser for themselves.  Bowing to European competition rules, Microsoft Windows 7 will ship without Internet Explorer.

The company said it would make it easy for PC makers and users to get at and install the web browsing program.  In response the European Commission expressed scepticism over the move and whether it would allay accusations of Microsoft abusing its market position.

In early 2008, Microsoft was fined 899m euros (£765m) by the European Commission for anti-competitive behaviour over bundling in the media player and browser into Windows.  In January 2009, Brussels reached a “preliminary view” that Microsoft was denting the chance for true competition by bundling its browser software in with its operating system.

Microsoft is due to defend itself against the charges in a hearing.  If Microsoft fails to convince the Commission that it is not harming competition could mean more fines and enforced changes to the way it does business.

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How To Get A Lawyer In Your iPhone

Shoot & Proof [photo credit: Codasystem]The Register Hardware has recently written an article about how you can use your iPhone to take photos which can be used as evidence in court cases, effectively just like having a lawyer inside your iPhone!

Shoot & Proof, developed by French firm Codasystem, works with your iPhone’s camera to help you capture photographic evidence of everything from, say, a recently rear-ended car, to that delivery which arrived smashed to bits.

Each image can, Codasystem has claimed, be used as legal evidence because a whole gamut of information, including a time stamp, watermark and snapping location, is automatically recorded when you take the picture.

The application records the photo’s location using a mix of GPS and WiFi or GSM base-station triangulation.

And the jury won’t have reason to believe that you’ve tampered with the photo, because Shoot & Proof images are automatically uploaded onto Codasystem’s servers for safe-keeping.

Take a look at the Codasystem website for more information.

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New Apple iPhone, OS X Snow Leopard And Safari Web Browser

A series of press releases from Apple have announced the following new offerings from the technology giant:

  • iPhone 3G S – dubbed ‘the fastest, most powerful iPhone yet’, they say it is ‘packed with incredible new features including improved speed and performance – up to twice as fast as iPhone 3G – with longer battery life, a high-quality 3 megapixel autofocus camera, easy to use video recording and hands free voice control’.  The new iPhone 3G S includes the new iPhone OS 3.0, apparently with over 100 new features such as Cut, Copy and Paste, MMS*, Spotlight Search, landscape keyboard and more.

    If you have your eyes on the ‘old’ iPhone 3G, you may be pleased to learn that Apple are now offering the iPhone 3G for just $99 USD for the 8Gb model.
     

  • Mac OS X Snow Leopard – Apple say that Snow Leopard builds on a decade of OS X innovation and success with hundreds of refinements, new core technologies, out of the box support for Microsoft Exchange and new accessibility features. Snow Leopard will ship as an upgrade for Mac OS X Leopard users in September 2009 for $29 USD.

    New features include 64-bit system applications such as Finder, Mail, iCal, iChat and Safari, Mail that loads messages 85 percent faster, Time Machine with up to 50% faster initial backup, and more.

  • Safari 4 -  available for Mac and Windows PCs and introduced as a beta in February of this year, Safari 4 features the Nitro engine which runs JavaScript up to 4.5 times faster than Safari 3.  Safari 4 makes browsing more intuitive and enjoyable with innovative features, such as Top Sites, Full History Search and Cover Flow, and support for modern web standards like HTML 5 and advanced CSS Effects.
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